Welsh Government

For further support or business advice

CALL 03000 6 03000

Balance Wellness Studio

Balance Wellness Studio


Set up in Wrexham by Jon Patey and Nick McCormick, Balance Wellness Studio is a brand-new wellness centre, offering holistic health and wellness services for both the mind and body.

Jon and Nick are targeting the whole community in which they live and work by offering a range of accessible, membership-free services and classes for all ages and abilities, including massage therapy, infrared sauna and other treatments, as well as Yoga, Pilates, Meditation, mobility and Tai Chi classes.

What they did

Both Jon and Nick are highly experienced fitness coaches and qualified in sports massage. They approached the Welsh Government’s Business Wales service for help to launch their business and were supported throughout the whole setting up process, including developing their business plan and financials.

Jon said: “When Lowri, our adviser, initially asked us to complete a business plan, we were doing it for the purpose of securing a sports grant. However, it has really helped us set up and target our goals and objectives.”

Jon and Nick are also using their wellness centre to support other local trainers as well as practicing and developing their own skills.

What would they do differently

We wouldn’t change too much really. Maybe we would’ve liked to get a bit more help from professionals as doing the majority of the work ourselves put a lot of strain on relationships. We would’ve also possibly given ourselves more time before opening the doors to customers as we ended up in a bit of a rush.”

Their proudest moment in business

“The proudest moment or even moments are when people walk through the door and mention how calming and relaxing the building is. This was our aim from the start – to develop a facility where, from the moment you walk through the door, you feel at peace and you leave the day-to-day troubles behind.”

Describe the type of support (financial / non-financial) they’ve received from Business Wales / Welsh Government

Having decided to set up on their own, Jon and Nick approached Business Wales for advice to get their wellness centre up and running.

Their business adviser Lowri Roberts said: “I was approached by Nick and Jon in Wrexham, where they initially asked for support to access a Sports Wales Grant (£330). This, in turn, led to me working with them on all aspects of their business, from working through their business plan and cash flow to helping them address issues with insurance, licensing, health & safety, and working on elements of marketing and social media.”

Nick and Jon said: “Lowri and her network of contacts have been invaluable to us starting our new business venture. During our initial meeting she outlined the criteria and need for a solid business plan which is now the foundation of our business. She provided contacts for us to model ourselves on as well as others who we now have as customers. Lowri put us in touch with the right people to help with securing some much-needed funding and without her expertise we wouldn’t have been able to have our flourishing business. Thank you Lowri!”

Top Tips

Here are Balance Wellness Studio’s top tips for anyone else looking to start or growing their business:

  • just go for it
  • follow your passion
  • ensure your business plan is in place
  • market well
  • plan well





Conversion pixel