Welsh Government

For support or business advice

03000 6 03000

11 reasons to dial our 11 digits

Business Wales Helpline

1. On average you’ll get through to an enquiry officer in under a minute – no maze of phone options or robots that can’t pronounce Llanfairpwllgwyngyllgogerychwyrndrobwlllantysiliogogogoch

2. We speak your language! – Welsh or English – it’s your choice

3. A friendly voice – Whilst there’s so much information on our website, there will always be scope to speak to someone

4. It doesn’t matter what stage in your business journey you’re at, we can help – whether it’s helping you with your business idea, or giving you information on expanding overseas

5. We won’t tell you what to do – Only you can make the decisions. We can however give you information and guidance to help you.

6. We’ll give you access to the wide range of business support available – It’s not just us. We have business advisors based all over Wales. Looking to grow? They can support you.

7. You probably aren’t the first to ask – Over the last few years, we’ve dealt with so many different questions that we can answer almost anything related to business. If we don’t know the answer, we’ll know who does

8. We can help you think outside the box – Considering a business loan? What about trying to reduce your start up costs or saving money through efficiency.

9. Because trying to write a  business plan can be hard – We’ve got check lists and templates we can share with you

10. We know our way around the website – Need to access information on Marketing? We can signpost you

11. We care – It’s our priority to get you the information you need. Honest & unbiased support.

And if after all that you don’t want to speak to us on the phone, why don’t you drop us a note here or use live chat to get in touch. 8:30 – 5:30 Monday – Friday.


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