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Measurement and Control

Just like the instrument panel on an aeroplane – there will be a number of key dials that you will need to constantly monitor for efficient and effective running of your business – have you clearly defined what you need to monitor and which key performance indicators are crucial:

  • sales and quotations
  • profitability
  • sales pipeline
  • costs and purchases
  • customer satisfaction
  • cash flow
  • staff performance

Be sure that you have worked out what you need to be measuring.  No one likes surprises – efficient back office systems are crucial to the smooth running of the business.

Blog written by Winning Pitch, who are a lead delivery partner for the Excelerator Consortium that manages the Business Wales Accelerated Growth Programme.

Details of the Programme can be found on the Accelerated Growth Programme website.

 

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