Just like the instrument panel on an aeroplane – there will be a number of key dials that you will need to constantly monitor for efficient and effective running of your business – have you clearly defined what you need to monitor and which key performance indicators are crucial:
- sales and quotations
- profitability
- sales pipeline
- costs and purchases
- customer satisfaction
- cash flow
- staff performance
Be sure that you have worked out what you need to be measuring. No one likes surprises – efficient back office systems are crucial to the smooth running of the business.
Blog written by Winning Pitch, who are a lead delivery partner for the Excelerator Consortium that manages the Business Wales Accelerated Growth Programme.
Details of the Programme can be found on the Accelerated Growth Programme website.