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COVID-19: New Guidance for Retailers on Home Delivery

The Association of Convenience Stores (ACS) has launched new guidance for retailers in the convenience sector who are looking to provide home delivery for customers.

More convenience retailers are looking at home delivery as an option to reach local customers that are self-isolating or otherwise unable to travel to their local shop. This new guidance details what retailers should consider when starting a home delivery service.

The guidance covers the following areas:

  • how to take an order
  • how to take payment
  • how to operate a collection service
  • how to manage data security
  • age restricted products

For further information and to download the guidance please visit the ACS website.

For advice and information on Coronavirus for your business, please visit the Business Wales Coronavirus advice pages.

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