Welsh Government

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Guidance and Support for Pre-Boarding Notifications

We are aware businesses may need assistance with completing the Irish Revenue’s Pre Boarding Notifications (PBN) using their online system. 

To address this, the Irish Revenue have published a number of guidance notes, including a user-guide for PBN notifications. 

Please note – if you need help with any PBN related queries you can contact Irish Revenue for support via:

  • their 24/7 National Customs Helpline, on 00 353 1 7383685 
  • the following dedicated mailbox: customsPBN@revenue.ie

Please read The Pre-Boarding Notification (PBN) user guide or view the video guidance on the revenue.ie website.

Please read the Customs Guidance leaflets for drivers arriving in Dublin and Rosslare ports.

Visit the Business Wales EU Transition Portal which provides important advice and guidance for businesses.

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