Full customs controls came into effect on 1 January 2022. If you move goods between Great Britain (GB) and countries in the European Union (EU), you might be affected.
If you have a specific question about importing, exporting or customs reliefs call the Customs and International Trade helpline on 0300 322 9434. The helpline is open from 8am to 10pm Monday to Friday and from 8am to 4pm at weekends. You can also send your questions or contact them by webchat.
The Export Support Service is a new helpline for UK businesses to get answers to practical questions about exporting to Europe.
The service is a 'one-stop shop' and brings together UK government information, making it easier for exporters to access advice and support.
Visit HMRC's YouTube channel
HMRC's YouTube channel has videos and recorded webinars about customs processes and you need to do before you trade goods with the EU.
Watch the Rules of origin recorded webinar to understand the process and what you need to do if you buy from, send or sell goods to the EU.
- find recorded webinars on HMRC's help and support for UK transition page
- download the trader checklist, read the updated guides or visit customer forums
- sign up for the Trader Support Service if you are moving goods between GB and Northern Ireland, you can access online training modules and webinars for support with the Northern Ireland Protocol