The Business Wales Helpline opening hours for calls are 10am to 4pm, Monday to Friday except on public holidays. This is to allow the Helpline to effectively deal with online enquiries and reduce the wait times for callers.
Call: 03000 6 03000. Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.
Christmas Opening Hours
Please see below the Business Wales helpline opening hours over the festive period:
- 22 and 23 December 2025 – Open from 10am to 4pm
- 24, 25, 26 and 29 December 2025 – Closed
- 30 and 31 December 2025 – Open from 10am to 3pm
- 1 January 2026 – Closed
Open as usual from 2 January 2026.
Online Form
Simply enter your information in the online form and one of our helpful team will be in touch shortly.
Social Media
Got a quick question, ask us through one of the social media channels we contribute to.