Privacy Notice – Accelerated Growth Programme Contact Us Form

This notice was last updated on the 18th May 2022.

Your privacy is important to Business Wales and in line with General Data Protection Regulations (GDPR) we have developed a Privacy Notice that covers why we collect and use your information. This privacy notice ensures that your personal data will be processed fairly and lawfully and in a transparent manner.

The Welsh Government is the data controller for any personal data that you provide. All personal data will be handled in line with current Data Protection Legislation.

1. Why we collect and process your personal data

  • To deliver Welsh Government sponsored business support associated to the content of the Business Wales Accelerated Growth Programme.
  • To carry out research or analysis and monitoring of the Business Wales Accelerated Growth Programme.
  • To carry out the funding, planning, monitoring and to produce statistical publications.
  • To undertake audits on the project.
  • We will use your information as part of any promotional activity within Business Wales, such as government business, case studies, press releases, marketing campaigns, public media the information will be shared in the public domain.

2. Who will have access to your personal data?

  • This data is collected by Excelerator Consortium contracted by Welsh Government to solely deliver Welsh Government sponsored business support associated to the content of the Business Wales Accelerated Growth Programme
  • By approved social research organisations, to carry out research, analysis or equal opportunities monitoring of the Business Wales service.
  • Welsh European Funding Office (WEFO) –as scheme sponsors, WEFO require a full list of beneficiary data in order to fulfil the reporting requirements.
  • EC (European Commission) and European Funds Audit Team (EFAT) who will take samples of our data to ensure we are following the correct processes

3. The legal process for processing.

  • The business support and audit purposes are carried out as part of the Welsh Government’s public task to provide business support to meet its main economic aim to create jobs, growth and wealth in Wales.
  • Your personal data will only be used for any research or evaluation activities if you agree that you wish to be involved. Only a sample of individuals and / or enterprises will be contacted for this purpose. If you are contacted to take part in any research / evaluation about your experience on the project the purpose of the interview or survey will be explained to you and you will be given the option to say yes or no to taking part. Your contact details will only be used for approved research and will be deleted once this approved research is complete.
  • You may be contacted to participate in any promotional activity you will be give the option to say yes or no to taking part.
  • Contractors who deal with your information on behalf of Welsh Government are required to be Cyber Essential Accredited or adhere to ISO 27001. They are contractually required to follow strong information security procedures.

4. How long are your details kept?

  • The records are retained for 10 years following the closure of the project due to the requirements of de minimis aid. 

5. Your rights.

Under the data protection legislation, you have the right:

  • to access the personal data the Welsh Government holds on you;
  • require us to rectify inaccuracies in that data
  • to (in certain circumstances) object to or restrict processing
  • for (in certain circumstances) your data to be ‘erased’
  • to lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection

The contact details for the Information Commissioner’s Office are:


Customer Contact
Wycliffe House
Water Lane

Telephone: 01625 545 745 or 0303 123 1113

For help with any of the above rights then please contact our Business Wales Helpline 03000 60 3000 or use the contact us form

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.


The Welsh Government’s Data Protection Officer can be contacted at:

Postal address:
Data Protection Officer
Welsh Government
Cathays Park
CF10 3NQ

Email address:




  1. The Freedom of Information Act and your Information

The Freedom of Information Act 2000 and the Environmental Information Regulations 2004 allow the public to ask to see information held by public bodies, including the Welsh Government. The information you provide us may be the subject of a freedom of information request by another member of the public. We would consult with you to seek your views before disclosing any personal data in response to such a request.


  1. Changes to this policy

The Welsh Government may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. When changes occur to this policy we will contact you on the email address we have recorded in your account to enable you to review the new version.