External support from partners

Beyond government, many organisations can offer support to individuals, organisations and businesses during this time of crisis. Highlighted below are a sample available to you in Wales.  

Please contact the organisations directly if you have queries regarding the support available.  

Third party information is provided as a guide only; Welsh Government does not quality approve this provision or endorse support provided.  

We invite businesses to advertise in the Directory of Welsh Businesses to promote their goods, services and credentials to other businesses and to consumers.

Whether looking for staff, advice on employment issues or identifying support for your employees currently in furlough or at risk of redundancy. Here are some partners that can support you. 

ACAS have created a Corona Virus information hub focussing on the HR aspects of the crisis focussing on a variety of scenarios business owners may face.

Working Wales can help individuals to access employment, training and well-being advice, and help them to develop skills and improve work opportunities. During this period, they can work with your staff members, whether they are being furloughed or potentially facing redundancy and help them to access support for training and learning. Click here for more information on this.   

Cardiff Capital Region Graduate Scheme, an initiative launched last year to link up businesses in the region who need high-skilled talent, with motivated and capable graduates, click here.  

Business in The Community (BITC) in partnership with AXA UK promote responsible business practices and have provided guidance on practical actions for your business, supporting your employees, and supporting communities.  

ION Leadership, led by Swansea University in partnership with Bangor University, is backed with £5.7m from the European Social Fund to raise skills and drive forward productivity and turnover in small and medium sized enterprises (SMEs) as well as in larger companies.  A programme of virtual learning has been adapted to support SME’s during this crisis.

Networks, co-working spaces and hubs have quickly adapted to the virtual world. To share your experiences, learn from other businesses the following organisations support you during this period. 

The BeTheSpark blueprint of entrepreneurial support services throughout Wales, can help you find co-working spaces, accelerator hubs, business services, tech facilities and membership organisations available to entrepreneurs. 

Federation of Small Businesses have their own Coronavirus hub to provide useful information and advice for business; members can access a range of support such as wellbeing and care, legal advice and insurance.

Coronavirus support from Business Representative Organizations and Trade Associations available here

South Wales Chamber of Commerce provide guidance to the business community through their Covid-19 Hub, Demand and supply resource platform and a programme virtual networking and learning events.

Deeside Business Forum a not for profit company is pulling an expert team together to offer support and advise free of charge for any business contacting them. 

As many businesses seize opportunity to support the increased demand for Covid-19 products and services. The following organisations can support the increased pressure to innovate and guidance to navigate supply disruption.

Welsh Government’s Expertise Wales can help you identify and promote opportunities for collaboration, and find out about the range of support available to assist your innovation projects.

If you want to find out more about SMART Innovation, and how our team of engineers, scientists, researchers and commercialisation specialists can help you with your innovation project, please click here.

Projects related to coronavirus: The Welsh Government have launched specific support for projects that address challenges presented by the coronavirus. More information on the support can be found here.

Contact us to promote your collaborative opportunities and challenges.

Business in The Community (BITC) in partnership with AXA UK have established a National Business Response Network to connect business support to community need in the COVID-19 crisis. 

This factsheet offers reflections on how businesses can support suppliers and vulnerable workers in their supply chain during the crisis.

The New Technology Challenge to support Isolated People.  £500,000 of funding is available to technology companies who are devising support solutions for people who need to stay home because of Covid-19. Funding of up to £ 25,000 per company is available. 

Welsh Water Assistance to Businesses have put in place temporary changes (since 23rd March) to offer payment holidays and revised payment plans, as well as stopping disconnection for non-payment. 

Beyond direct Government support, the following organisations can provide financial support to you during this period. 

The Development Bank of Wales is here to help businesses in Wales get the finance they need.  

A Start Up Loan is a government-backed personal loan available to individuals looking to start or grow a business in the UK. In Wales, Business Wales are the lead partner for support and access to Start up loans.   

Fee free scheme via Crowdfunder and Enterprise Nation for small businesses to crowdfund for financial support.

Prince William has launched National Emergencies Trust Coronavirus appeal, click here

Facebook Small Business Grant are working through eligibility to offer worldwide grants and ad support to businesses.

The Money Advice Service has drawn information and the guides around other issues you or your employees may be facing in one place, so you can find out what you can do and where you can go for help.


Main banks providing support for individuals and business:

NatWest - Has a dedicated website for business customers and personal customers.

Barclays – Has dedicated website area coronavirus help and support for business and personal customers.

Santander – Has dedicated website area coronavirus help and support for business and personal customers.

HSBC – Has dedicated website area coronavirus help and support for business and personal customers.  

Lloyds – Has dedicated website area coronavirus help and support for business and personal customers.

Bank of Scotland – Has dedicated website area coronavirus help and support for business and personal customers.

Royal Bank of Scotland – Has dedicated website area coronavirus help and support for business and personal customers.

TSB – Has dedicated website area coronavirus help and support for business and personal customers.

Halifax - Has dedicated website area coronavirus help and support for personal customers.

Nationwide - Has dedicated website area coronavirus help and support for personal customers.

The Cooperative Bank - Has dedicated website area coronavirus help and support for business and personal customers.

Principality Building Society – Has dedicated website area coronavirus help and support for personal customers. Contact commercial team directly for commercial banking queries arising from COVID 19. 

Yorkshire Bank - Has dedicated website area coronavirus help and support for business and personal customers.

First Direct – Has dedicated website area coronavirus help and support for personal customers.

Clydesdale Bank - Has dedicated website area coronavirus help and support for business and personal customers.

Metro Bank - Has dedicated website area coronavirus help and support for business and personal customers.

Starling Bank - Has dedicated website area coronavirus help and support personal customers and Business customers.

Danske Bank - Has dedicated website area coronavirus help and support for business and information central website area for personal customers.

Monzo Bank – Has dedicated website area coronavirus help and support for personal customers. 

Some of the organisations that enable the third sector, charities, social enterprises and social entrepreneurs deliver crucial support for individuals and communities during this crisis.

The WVCA  has launched the Voluntary Services Emergency Fund to enable voluntary organisations providing vital support (people in isolation, the elderly, carers, people struggling to access food etc) during the COVID-19 crisis to continue and expand upon their work. 

Social Business Wales provides a range of digital guides and access to its team of advisors to help social enterprises in Wales.

UnLtd support social entrepreneurs across the UK make a difference in their communities. Award Managers are working closely to support those whose businesses are put at risk due to Covid-19.  

Third Sector Support Wales have created a new ‘coronavirus’ funding category to bring together funds that are directly supporting the sector in this time of need.

Community Foundation Wales can assist groups and organisations providing services and support to individuals and families, whether singly or collectively, affected by the Coronavirus pandemic. 

Charities Aid Foundation has launched an emergency fund to help smaller charitable organisations affected by the impact of Covid-19. Grants of up to £10,000 will help them to continue to deliver much needed support to our communities across the UK. 

Clocaenog Community Fund. The Covid-19 Response Grant will provide funding opportunities from £100 to £5000 for groups providing support within the Denbighshire area. 

The Sylvia Adams Charitable Trust provides up to £5,000 is available to small and medium sized charities working to improve the life chances for some of the most disadvantaged children in England and Wales.

Steve Morgan Foundation £1m per week is being made available for 12 weeks to support charities in North Wales, Cheshire and Merseyside. It’s available for charities and not for profit companies within the remit area. 

Pen y Cymoedd Wind Farm Community Fund is making emergency, fast-track funding available for organisations, through two strands: Survival fund and Project fund for the region covering the upper reaches of the Neath, Afan, Rhondda and Cynon Valleys.

To ensure that key demographic groups, that remain underrepresented in business, benefit from the targeted support available, have noted below a number of organisations and programmes available to proactively support employees, employers and entrepreneurs.

Chwarae Teg is a charity inspiring and delivering gender equality in Wales, provide a range of learning and webinars to support you work in agile ways.

NatWest “Back Her Business” campaign has a crowdfunder platform for women with a business idea looking for support.

NetworkShe Exclusively for women who mean business, Network She creates opportunities and opens up access to a wide range of resources, support services and solution providers via an extensive network of contacts and associates from across the country and beyond.

The National Black Women’s Network provides the opportunity to meet with other likeminded women to share ideas and to give support. The Network keeps women informed and encourages leadership in them.

Ethnic Minorities and Youth Support team (EYST) supports the needs of BME young people, families and individuals including refugees and asylum-seekers living in Wales. The site provides links to other BAME groups and organisations in Wales.  

Assadaqaat Community Finance (ACF) is a not-for-profit provider of financial support and advice to entrepreneurs in the UK, offering a model based on Islamic Financial principle. Specific Covid-19 response 

Disability Wales/Anabledd Cymru is the national association of disabled peoples organisations in Wales striving to achieve the rights and equality of all disabled people. 

Many students and young people already run a business or looking to start a business. In addition to our Big Ideas Wales services for young people here are a few partners that can help you during this time.

The Prince’s Trust charity provides support for young people aged 18-30 to help you live, learn and earn now and in the future. 

The Prince’s Trust and NatWest Enterprise Relief fund will offer grants to 18 to 30-year old across the UK who are self-employed and/or running their own business.

Innovate UK and Prince’s Trust teamed up on the Young Innovators campaign. The national Young Innovators Awards will go to 18–30 year olds with a creative and ground-breaking business idea to support them in turning it into reality.

Cardiff Capital Region Graduate Scheme, an initiative to link up businesses in the region who need high-skilled talent, with motivated and capable graduates. Graduates can register with the scheme here

Students or recent graduates from Further Education Colleges or Universities in Wales looking to start a business can seek support from the Enterprise Champion in their institution here.  

Ethnic Minorities & Youth Support Team was set up in 2005 by a group of ethnic minority young people in Swansea. It aimed to fill a gap in provision for young BME people aged 11-25 by providing a targeted, culturally sensitive and holistic support.

The Equality and Human Rights Commission provide advice for employers to understand their legal obligations so they can make inclusive decisions to support staff through these challenges. This may be around decisions that need to be made, including changing the ways employees work, choosing how to pay those self-isolating and making decisions around furloughing and redundancy.  This is especially important, as the coronavirus (COVID-19) pandemic is having a particular impact on people with certain protected characteristics.
For further information please visit the Equality and Human Rights Commission website.