Support for Employees

Support for Employees

Statutory Sick Pay Support

The UK Government is bringing forward legislation to allow small and medium-sized businesses and employers to reclaim Statutory Sick Pay (SSP) paid for sickness absence due to coronavirus.

The eligibility criteria for the scheme will be as follows:

  • this refund will cover up to two weeks’ SSP per eligible employee who has been off work because of COVID-19 
  • employers with fewer than 250 employees will be eligible - the size of an employer will be determined by the number of people they employed as of 28 February 2020
  • employers will be able to reclaim expenditure for any employee who has claimed SSP (according to the new eligibility criteria) as a result of COVID-19
  • employers should maintain records of staff absences and payments of SSP, but employees will not need to provide a GP fit note
  • the eligible period for the scheme will commence the day after the regulations on the extension of Statutory Sick Pay to those staying at home comes into force
  • the government will work with employers over the coming months to set up the repayment mechanism for employers as soon as possible

For further information visit GOV.UK

This scheme will be reintroduced from mid-January 2022. Further guidance will be available as soon as possible, visit GOV.UK for further information. The Statutory Sick Pay Rebate Scheme closes for coronavirus related absences after 17 March 2022.

Employers have up to and including 24 March 2022 to submit any final claims and amend claims they’ve already submitted

COVID-19 statutory sick pay enhancement scheme

Support for care workers who are required to stay off work due to actual or suspected COVID-19 or because they have to self-isolate.

The Statutory sick pay enhancement scheme supports social care workers who only get Statutory Sick Pay (SSP) ( when absent or are not eligible for SSP. It provides funding to allow employers to pay eligible workers at full pay if they cannot work due to COVID-19.

The scheme runs until 31 March 2022.

For more information visit the GOV.Wales website.


Changes have been made to the self-isolation requirements for close contacts or positive COVID-19 cases. To read the full statement visit GOV.Wales.

What you should do if you have COVID-19 symptoms, have tested positive for COVID-19, or have been in contact with somebody who had COVID-19. See the stay at home guidance for more information.

Claiming benefits

Whether you are currently in or out of work, if you are on a low income and affected by the economic impacts of COVID-19, you will be able to access the full range of the welfare system, including Universal Credit.

From 6 April we are increasing the standard allowance in Universal Credit and the basic element in Working Tax Credit for 1 year. Both will increase by £20 per week on top of planned annual uprating. This will apply to all new and existing Universal Credit claimants and to existing Working Tax Credit claimants.

If you have COVID-19 or are staying at home

You are now able to claim Universal Credit, and if required can access advance payments upfront without needing to attend a jobcentre.

Changes to Wales’ Test Trace Protect service

A timetable for changes to Wales’ Test Trace Protect service was published on 28 March 2022 as part of wider plans to gradually move beyond the emergency response to the pandemic. The Welsh Government continue to strongly advise that everyone self-isolates if they have COVID symptoms or test positive. 

A new Social Care Transition Plan has also been published, which sets out new arrangements for care homes between April and June 2022.

For further information visit Changes to testing and care homes as we all learn to live safely with coronavirus | Business Wales (

Booking a coronavirus test and referral process

Check your eligibility for coronavirus testing and find out how to get tested.

Wales’ national testing plan for Covid-19 has two main aims – to reduce the harm caused by coronavirus and to help the public and professionals get back to their normal daily lives.

The Welsh Government has produced guidance on the current testing process in Wales including:

For further information please visit the GOV.Wales website.