BETA

You're viewing an updated version of this site - your feedback will help us to improve it.

News

Getting ready for the 2025 PSTN switch-off

From 2025, ISDN (integrated services digital network) and PSTN (public switched telephone network) telephone lines will be permanently turned off and applies to business and home customers.

You need to start planning your move today because there could be a lot to do. 

Remember, it’s not just about your phone services, you need to review everything you’re connecting to your phone lines, like alarms, EPOS machines, door entry systems, CCTV, and faxes. 

Many businesses have already embraced an all-digital model, moving their communications to the cloud, making calls over the internet and embracing video conferencing.

For further information please select the following links:


Business Wales Helpline

03000 6 03000

Lines are open 10am to 4pm Monday to Friday.

Rydym yn croesawu galwadau’n Gymraeg.
We welcome calls in Welsh.