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ICO guidance to businesses collecting personal data for contact tracing

As hospitality businesses start to re-open the Information Commissioner’s Office (ICO) have issued initial guidance for businesses asked to record and maintain personal data of customers, staff and visitors in support of the test and trace scheme.

There’s no need for you to develop special apps or digital solutions – just choose the process that best suits your business.

The ICO recommends following five simple steps to help that data protection is not a barrier to your business recovery:

  • ask for only what’s needed
  • be transparent with customers
  • carefully store the data
  • don’t use it for other purposes
  • erase it in line with government guidance

For further information please visit the ICO’s Data Protection and Coronavirus Hub.

The ICO also have also have a team of experts offering advice and support through their small business helpline.

Business Wales Helpline

03000 6 03000

Lines are open 10am to 4pm Monday to Friday.

Rydym yn croesawu galwadau’n Gymraeg.
We welcome calls in Welsh.