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NHS ‘111 press 2’ a big step forward for access to urgent mental health support

A new national phone line for people who require urgent mental health support is being launched today across Wales, the Deputy Minister for Mental Health and Wellbeing, Lynne Neagle, has announced today (20 June 2023). 

The NHS ‘111 press option 2’ for mental health is available 24 hours a day, 7 days a week for all ages. People can use this number if they have an urgent mental health concern themselves or about someone they know.

By providing access to a mental health professional, without the need for a GP referral, it can help support people to manage a mental health crisis and in many cases be an alternative to attending emergency departments or calling the police.

The service can be accessed by calling NHS 111 and selecting ‘option 2’. Callers will be transferred to a dedicated member of a mental health team in their local health board area.

For further information please select the following link NHS ‘111 press 2’ a big step forward for access to urgent mental health support | GOV.WALES

Whether you are self-employed or a business owner, we should take steps to take care of our mental health and those of our employees.

For further information please select the following link Wellbeing and Mental Health | Business Wales (gov.wales) 


Business Wales Helpline

03000 6 03000

Lines are open 10am to 4pm Monday to Friday.

Rydym yn croesawu galwadau’n Gymraeg.
We welcome calls in Welsh.