Tax credits customers should be vigilant and alert to potential scams, HM Revenue and Customs (HMRC) has warned.
Anyone doing their tax credits renewal who has received a tax or benefits scam email or text might be tricked into thinking it was from HMRC and share their personal details with criminals, or even transfer money for a bogus overpayment.
Many scams mimic government messages to appear authentic and reassuring. HMRC is a familiar brand, which criminals abuse to add credibility to their scams.
If customers cannot verify the identity of a caller, HMRC recommends that you do not speak to them. Customers can check GOV.UK for HMRC’s scams checklist to find out how to report tax scams and for information on how to recognise genuine HMRC contact.
Customers have until 31 July 2021 to notify HMRC of any change in circumstances that could affect their claims. If customers haven’t received their renewal pack by 4 June 2021, they will need to contact HMRC.