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The Valuation Office Agency (VOA) has published details about how it will improve the information it discloses on business rates valuations.
This will happen in phases:
- By 2026, ratepayers will be able to see more tailored information about their property.
- By 2029, ratepayers will be able to see more specific valuation information and evidence.
This is part of a wider set of changes that are coming to business rates in Wales and England from 2026 to 2029. These changes are being introduced in stages. They will support the VOA to deliver more frequent property revaluations.
The changes include a new duty on ratepayers to provide information about their property to the VOA.
The new information duty on ratepayers is expected to be introduced after 1 April 2026. It will be tested with small numbers of customers in phases from that point so we can make sure the system works for all ratepayers.
The duty will then be formally activated and mandated for everyone by 1 April 2029.
There is no action you need to take now.
The new duty means ratepayers will have to tell the VOA within 60 days when there are changes to their property. These include changes to:
- the occupier
- their lease or rent
- the property
For a small number of ratepayers, they will also have to provide trade information once a year, if it is used to value their property.
Once a year ratepayers will also be asked to confirm they have told the VOA of any changes to their property.
For further information please select the following link: Sharing more information on business rates valuations - GOV.UK
Find out about Business Rates in Wales: Business Rates in Wales | Business Wales