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Use information technology

management concept, online documentation database and digital file storage system or software, r

An area of prudent investment for the high growth business, is investment in information technology.

While we have all heard - and perhaps even experienced - the horrors of major IT implementations gone wrong, it doesn't have to be like that. Keep it simple. All you really need are some basic, fundamental things: 

  • standard monthly management information reports - cash flow, profit, debtors
  • customer records - a database
  • email - fast internal and external communications
  • website - easy for people to find you and find out about what you do and saves a fortune in brochures and literature
  • intranet - a library where you keep all your key policy documents - Quality Manual, Health & Safety Policy, Product Specifications, Training Materials, Organisation Chart, Induction Pack. Make it easy to access reference materials

Don't overcomplicate. If you need a big in-house IT department - then simplify your IT and get rid of the department. Life will be a lot easier and you will make a lot more money.

Blog written by Winning Pitch, who are a lead delivery partner for the Excelerator Consortium that manages the Business Wales Accelerated Growth Programme.

Details of the Programme can be found on the Accelerated Growth Programme website.

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