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Privacy Notice – Business Wales Case Study

This notice was last updated on 16 September 2019.

Your privacy is important to Business Wales and in line with the General Data Protection Regulation (GDPR) we have developed a Privacy Notice that covers why we collect and use your information. This privacy notice ensures that your personal data will be processed fairly and lawfully and in a transparent manner.

Please take a moment to familiarise yourself with our privacy practices.

Why we collect and process the data collected

The Welsh Government will be the Data Controller for the personal data you provide on the Case Study submission form. In line with our public task and the official authority vested in us, the data will be used to identify you and provide the most appropriate support to you from our service teams.The information you give us will be used to review and consider your submission. If accepted we will create and publish your content on the Business Wales website. We create a record on our IT systems of your case study submission; this will enable us to follow up on any related and appropriate contact that we might be required.

Who will have access to your data

This data is used solely to deliver on the Welsh Government business Wales website the case study content you provide to us. The collected information will be accessible by the Welsh Government Business Wales website team and its system technical administrators who support the I.T. system.  System technical administrators will not use your details in any way. Only the Case Study content will be published to the website and made accessible to the general public.   

How long are your details kept

Your details will be retained on our systems inline with Welsh Government retention policy for up to 3 years as part of our ongoing training and quality reviews.

Your rights

Under the data protection legislation, you have the right:

  • to access the personal data the Welsh Government holds on you
  • require us to rectify inaccuracies in that data
  • to (in certain circumstances) object to or restrict processing
  • for (in certain circumstances) your data to be ‘erased’
  • to lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection

The contact details for the Information Commissioner’s Office are:

Customer Contact

Wycliffe House

Water Lane




Telephone: 01625 545 745 or 0303 123 1113


For help with any of the above rights then please contact our Business Wales Helpline 03000 6 03000  or  use the contact us form.

The Freedom of Information Act and your Information

The Freedom of Information Act 2000 and the Environmental Information Regulations 2004 allow the public to ask to see information held by public bodies, including the Welsh Government. The information you provide us may be the subject of a freedom of information request by another member of the public. We would consult with you to seek your views before responding to such a request.

Changes to this policy

The Welsh Government may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. When changes occur to this policy we will contact you on the email address we have recorded in your account to enable you to review the new version.

For further information on your information rights

Postal address:

Data Protection Officer, Welsh Government, Cathays Park, Cardiff, CF10 3NQ 

Email address: