In-Work Support Service

The In-Work Support Service provides rapid access to tailored occupational therapy, physiotherapy and psychological therapy services, designed to help employed or self-employed people return to work or manage a health condition in work due to a:

  • Mental health problem; or
  • Musculoskeletal problem.

People can contact the service and speak directly to a specialist adviser. A GP or employer (or any other interested party) may also signpost an employee towards the service.

The In-Work Support Service also offers free support and training directly to businesses in the private and third sector, who often lack access to occupational health services.

A programme of training is available to help employers identify the wellbeing needs of the workforce and implement a tailored programme of measures designed to improve wellness at work, including training workshops and wellbeing treatments.

1.  Case UK

If a person lives in, or a business is based in Bridgend, Blaenau Gwent, Cardiff, Caerphilly, Merthyr Tydfil, Monmouthshire, Newport, Rhondda Cynon Taf, Torfaen or Vale of Glamorgan, please contact Case UK for support by phone 02921 676213.


2.  Mid and North Powys Mind

If a person lives in, or a business is based in Powys, please contact Mid and North Powys Mind for support by phone 01597 824411 or e-mail


3.  Rhyl City Strategy

If a person lives in, or a business is based in Anglesey, Carmarthenshire, Ceredigion, Conwy, Denbighshire, Flintshire, Gwynedd, Neath Port Talbot, Pembrokeshire, Swansea or Wrexham, please contact Rhyl City Strategy for support by phone on 01745 336442 or e-mail

Further information about the In-Work Support Service provided by RCS can be found on the website:


In-Work Support is funded by the Welsh Government.  

Programme Checklist
Delivery Area

All Wales

Status  Live
Programme Lead

Welsh Government