In-Work Support Service

The In-Work Support Service provides rapid access to tailored occupational therapy, physiotherapy and psychological therapy services, designed to help employed or self-employed people return to work or manage a health condition in work due to a:-

  • Mental health problem; or
  • Musculoskeletal problem.

People can contact the service and speak directly to a specialist adviser. A GP or employer (or any other interested party) may also signpost an employee towards the service.

The In-Work Support Service also offers free support and training directly to businesses in the private and third sector, who often lack access to occupational health services.

A programme of training is available to help employers identify the wellbeing needs of the workforce, and implement a tailored programme of measures designed to improve wellness at work, including training workshops and wellbeing treatments.

If a person lives or works in, or a business operates in Anglesey, Conwy, Denbighshire or Gwynedd, please contact Rhyl City Strategy for support by phone on 01745 336442 or e-mail

Rhyl City Strategy also provides therapeutic support to employed or self-employed people with a mental health or musculoskeletal problem who live or work in Carmarthenshire and Ceredigion.

Rhyl City Strategy is also able to support businesses in Carmarthenshire, Ceredigion and Pembrokeshire affected by Covid-19 health and wellbeing issues.

Further information about the In-Work Support Service provided by RCS can be found on the website:

If a person lives or works in, or a business operates in Bridgend, Neath Port Talbot or Swansea, please contact Swansea Bay University Health Board (SBU) for support by phone on 01639 684568 or e-mail

Further information about the In-Work Support Service provided by SBU can be found on the website:


In-Work Support is part-funded by the European Social Fund through the Welsh Government.

Programme Checklist EU funds in Wales
Delivery Area

North Wales (Anglesey, Conwy, Denbighshire and Gwynedd), West Wales (Carmarthenshire and Ceredigion)and South West Wales (Bridgend, Neath Port Talbot and Swansea).

Business support in Carmarthenshire, Ceredigion, and Pembrokeshire

European Social Fund
Status  Live
Supported by the European Social Fund? Yes
Programme Lead

Welsh Government