Work Welsh

Workplace Welsh

Every business in Wales is different and they all have different Welsh language requirements.

Some only need to deal informally with customers who prefer to speak in Welsh either face to face or over the phone.  Others are looking for employees who can make formal presentations, give media interviews, take minutes, write reports or lecture in Welsh.

Whatever your needs, we can help you reap the rewards of offering your customers a Welsh language service.

How it works

The Work Welsh website, developed by the Welsh Government with support from the WJEC provides you with the tools you need to answer some key questions:

  • Where do you need your bilingual people? 
  • How good does their Welsh need to be?
  • How do their current listening, speaking, reading and writing skills measure up?

By assessing the Welsh language skills of current employees you can plan a training programme to meet any gaps. Remember, the National Centre for Learning Welsh can give you advice and help to find the best course for you.

The Centre also offers the Cymraeg Gwaith/Work Welsh programme, as well as the Learn Welsh Level Checker diagnostic tool. The aim is to provide opportunities to a range of workers in different sectors to learn and improve their Welsh, to use the language with confidence in the workplace and beyond, and to meet the business needs of their organisation.  A key emphasis is building confidence among fluent speakers as well as supporting learners at different stages of their development.

Who is eligible

Businesses of any size, in any sector, as long as they’re based in Wales.

What’s in it for your business

  • improve your bottom line by speaking the language of your customers
  • boost your brand - not just in Wales but around the world
  • increase customer loyalty
  • raise your standing in the local community
  • demonstrate your commitment to equality and respect for all your customers
  • improve staff morale by enabling them to use the language of their choice at work

Call the Business Wales Helpline on 03000 6 03000, contact us or visit Learn Welsh or National Centre for Learning Welsh.

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.

Programme Checklist
Delivery Area All Wales
Status  Live
Supported by the European Social Fund? No
Programme Lead

Welsh Government