BETA

You're viewing an updated version of this site - your feedback will help us to improve it.

Identifying your customers

Who are your customers? Find out how to identify your customer base, and how to keep them happy.

Learning objectives

On completion of this course you will be able to:

  • Identify who your ideal customers are likely to be.
  • Understand a range of customer buying motives.
  • Understand your customers service delivery needs and how to meet them.

Simply sign in to try out this course. Not registered yet? Registering an account is easy.

Sample course

Not registered yet? Try the sample course - Planning for success?

View sample course

Want to see more of our courses? Follow the 3 easy steps to register an account.


Business Wales Helpline

03000 6 03000

Lines are open 10am to 4pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.