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Check you’re paying your employees the National Minimum Wage

Cardiff shopping centre

HMRC is writing to more than 5,000 employers in Cardiff to remind them of their National Minimum Wage (NMW) obligations and offer them support. This comes after £243,000 in wage arrears were recovered for Cardiff workers.

Employers sometimes fail to take account of deductions or payments for items connected to a job, such as uniforms, in their salary calculations - which can take workers below the minimum wage. Other mistakes include not paying employees for the entire time they have worked, or for training time, and not paying apprentices correctly.

Businesses failing to comply with minimum wage rules could face penalties of up to 200% of their arrears - plus having to pay the arrears owed to workers and employers may also be publicly named.

HMRC is also offering around 1,400 employers in Cardiff a free support call with one of their National Minimum Wage / National Living Wage experts. 

Employers can access support at any time to ensure they are paying the NMW correctly:

  • view the online employers’ guide on calculating the minimum wage
  • contact the ACAS helpline on 0300 123 1100 for confidential, free advice (Monday to Friday, 8am to 6pm)
  • view recorded webinars on various minimum wage topics which can be accessed by selecting the following link: National Minimum Wage videos and webinars

Further information about the National Minimum Wage, including who is eligible, is available on GOV.UK at:


Business Wales Helpline

03000 6 03000

Lines are open 10am to 4pm Monday to Friday.

Rydym yn croesawu galwadau’n Gymraeg.
We welcome calls in Welsh.