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How do you become a genuinely customer focused company?  Try the following checklist.

Imagine your site interacting with a user as an application. That is, the user can install it on any gadget, receive notifications and work with it (even without an Internet connection).

It’s now common for most people to look beyond pricing alone when considering their purchase options, and this is clearly a growing trend. The emotions that a customer has towards a business will play a large role in the decision of where to spend their money.

Start-ups looking to get off the ground, or small enterprises aiming to take their business to the next level, may want to consider applying for external funding.