Non-Domestic Rates - Small Business Rates Relief

About this guidance

This document provides guidance on the operation and delivery of the Small Business Rates Relief (SBRR). This guidance applies to Wales only.

The guidance does not replace any existing non-domestic rates (NDR) legislation or any other relief.
 
SBRR may be amended at any time, in which case it is possible that businesses may cease to be eligible for relief.

Billing queries about the relief should be directed to the relevant local authority. Contact details for local authorities can be found on the Business Wales webpage. 

Enquiries about this guidance should be sent to: localtaxationpolicy@gov.wales 

A range of other mandatory and discretionary NDR reliefs are also available and provide assistance to specific types of property or occupiers; these include charitable relief and empty property relief.

Further information about NDR relief schemes can be found on our Business Wales webpages

Introduction

NDR bills are calculated using two variables:

• the rateable value of a property, which is set by the HMRC Valuation Office and
• the relevant multiplier which is set on an annual basis and usually increases in line with inflation unless the Welsh Government determines otherwise. Further guidance on multipliers can be found on the Business Wales webpage. 

SBRR is entirely funded by the Welsh Government and is the largest NDR relief scheme operating in Wales, providing mandatory rates relief to properties according to their rateable value and broad category of use.

The Welsh Government provides NDR relief to eligible small businesses as follows:

• Eligible business premises with a rateable value of up to £6,000 receive 100% relief; and
• Those with a rateable value between £6,001 and £12,000 receive relief on a tapered basis from 100% to zero.
• Certain business categories benefit from an additional level of relief. For example post offices and registered childcare premises.
• The number of properties eligible for SBRR is limited to two properties per business in each local authority.

How is the relief provided?

The SBRR scheme is administered by local authorities and is automatically applied to the bills of eligible ratepayers.

How is the relief administered?

Local authorities are responsible for providing ratepayers with clear and accessible information on the details and administration of the scheme. If, for any reason, an authority is unable to provide this relief to eligible ratepayers, consideration should be given to notifying eligible ratepayers that they qualify for the relief and that their bills will be recalculated.

Local authorities will be asked to identify the total amount of relief provided under the scheme in their NDR Returns (NDR1 and NDR3).

How will properties benefit from relief?

The Welsh Government provides NDR relief to eligible small businesses.

• Eligible business premises with a rateable value of up to £6,000 receive 100% relief; and
• Those with a rateable value between £6,001 and £12,000 receive relief on a tapered basis from 100% to zero.

Certain business categories benefit from an additional level of relief. For example post offices and registered childcare premises.

The number of properties eligible for SBRR is limited to two properties per business in each local authority.

The regulations setting out SBRR are available on Legislation.gov.

What support can businesses expect?

Table 1 provides an illustration of the level of support qualifying small businesses could expect to receive. The liability and level of support will depend on whether the standard or retail multiplier is applicable to the property. 

How are businesses occupying multiple small properties treated?

The number of properties eligible for SBRR is limited to two properties per business in each local authority. It is the responsibility of the ratepayer to inform their local authority if they believe this restriction applies to their properties. Once informed, the administering local authority is responsible for amending the NDR bill.

Properties which meet the childcare or post office conditions will not be affected by this restriction. Ratepayers should contact their individual local authority with any queries regarding their NDR bill and entitlement to rates relief.

Why do registered childcare premises benefit from enhanced SBRR?

The childcare sector plays a vital role in our economy, offering positive and caring environments for our children and helping parents to access employment, education or training. It is a sector facing significant financial challenges and the regulatory requirements for day nurseries (National Minimum Standards for Regulated Childcare) means that often their rateable values are proportionately larger than other small businesses.

To support these financial challenges and help deliver the child care offer of 30 hours of early education and childcare for 3-4 year olds, the Welsh Government is providing 100% relief to all registered childcare providers in Wales. This higher level of relief is intended to help secure the level of provision that children and parents need and rely on. Ratepayers should contact their individual local authority with any queries regarding their NDR bill and entitlement to rates relief.

Why do Post Offices benefit from enhanced SBRR?

The Welsh Government believes small post offices have a valuable role to play in supporting local communities, particularly in disadvantaged and rural areas where facilities can be scarce, and they deliver services to vulnerable people including the elderly and disabled. Many smaller post offices are run by sub-postmasters as private businesses rather than being owned and run by the Post Office itself.

For these reasons the Welsh Government provides further support for smaller post offices as follows:

• Post offices with a rateable value up to £9,000 receive 100% relief;
• Post offices with a rateable value between £9,001 and £12,000 receive 50% relief.

Ratepayers should contact their individual local authority with any queries regarding their NDR bill and entitlement to rates relief.

Example of enhanced relief for Post Offices

Table 2 below demonstrates how the enhanced relief for post offices is applied using the taper. 
The retail multiplier is applicable to post offices eligible for SBRR.

What types of hereditaments are not considered to be eligible for SBRR?

There are a number of exceptions from SBRR. These are primarily for types of properties which are not considered to be consistent with the definition of a small business. Some of the exceptions also recognise the fact that certain types of property are eligible for other forms of relief.

The exceptions to the current SBRR scheme include:

• Hereditaments (non-domestic properties) occupied by a council, a police and crime commissioner, or the Crown;
• Beach huts;
• Hereditaments used exclusively for the display of advertisements, parking of motor vehicles, sewage works or electronic communications apparatus.

Are unoccupied properties eligible for SBRR?

To qualify for SBRR, an eligible property must also be occupied. Unoccupied properties may be eligible for empty property relief. More information can be found in our relevant guidance document on the Business Wales webpage. 

Are properties occupied by charities eligible for SBRR?

Properties occupied by charities are not eligible receive SBRR. Charities may be eligible for charitable relief. More information can be found in our relevant guidance document on the Business Wales webpage.

What can I do if I have reason to believe my relief has been calculated incorrectly?

If ratepayers have reason to believe the relief allocated to their property or your NDR bill is incorrect, you should contact your administering local authority which will be able to deal with your enquiry and respond to your questions.