Case studies

Businesses across Wales are already benefitting from Superfast Business Wales' support and improving how they use online technology.

Find out how our clients reduce costs, boost profits, save time, reach more customers, increase international trade, simplify management and grow!

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A Customer Story: How my business adviser helped give me the confidence to survive COVID

Jan Baker, founder of AromaOils, talks about the challenges of starting a business during the pandemic and why contacting Superfast Business Wales is one of the best decisions she’s made...

Pandemic changed our digital business model for the better

When the pandemic hit causing the loss of a third of retained clients, Eddy Webb, CEO of digital marketing agency InSynch and digital marketing trainer for a number of Welsh...

Launching in a pandemic was no piece of cake

Like many business owners, Lyn Waddington was knocked sideways by the pandemic, which hit just as she officially launched The Tasteful Cake Company But her quick reaction allowed the Crickhowell-based...

A model wearing a dress from Kiti Boutique.

Boutique sews up online sales thanks to live-streamed fashion shows

Kiti, a fiercely independent fashion boutique, swapped in-store consultations for live-streamed events to bring the runway into clients’ homes, as lockdown saw them embrace e-commerce for the very first time...

Last of the centurions beats COVID with Digital

The last centurion family business in Colwyn Bay couldn’t be more personable and traditional, but if its long history shows anything, living their brand at the same time as adapting...

Kathryn Williams, founder of KEW Planning.

Planning consultancy uses digital to build strong foundations for growth

A Cardiff planning consultancy working for major contractors (such as Kier and ISG), local authorities, and private developers made the most of the mass take-up of digital to grow its...

The smart money’s on digital, says Welsh credit union

A Welsh credit union quickly adapted to a new way of working during the Covid-19 pandemic, helping them process credit applications in half the time and provide ‘lockdown loans’ to...

Someone accessing the Spiffy website via a smartphone.

Fideo yn rhan o'r cynnwys

Spiffy switched online to keep sharing positivity during pandemic

When the pandemic hit, Spiffy were forced to close their bricks-and-mortar shop. But thanks to embracing digital from day one and having previously worked with Superfast Business Wales, the Carmarthen-based...

Props off to the Cardiff man with the Midas touch

Digital drove 837% more sales and average purchase price upwards by 70% A revised digital strategy instigated months before the pandemic and refined during the first three weeks of COVID...

Digital ‘does good’ for Goodwash, helping them give back to the NHS

A luxury skincare brand in the Vale of Glamorgan took over five times as many orders in a week having made their website more customer-friendly, allowing it to keep trading...