Artificial Intelligence (AI) is transforming how businesses across Wales innovate, compete, and grow.
From helping start-ups adopt digital tools, to supporting established companies streamline operations, AI offers practical ways to boost productivity, improve decision-making, and unlock new opportunities.
To help businesses understand and adopt AI with confidence, Business Wales is developing an AI awareness and adoption support programme for micro and small-to-medium enterprises (SMEs). The aim of the programme is to help Welsh SMEs, entrepreneurs and microbusinesses to integrate AI into their business practices ethically and effectively, enhancing productivity, innovation, and competitiveness.
The support is designed to help businesses build confidence, identify practical use cases, and take informed steps towards responsible AI adoption. We will shortly be able to provide further information on the early awareness sessions and how to register.
Please keep an eye on this webpage, or sign up to our Business Wales newsletter and you’ll get the latest updates straight to your inbox.
Support currently available:
Using Al in Your Business E-learning module. This course will help you to understand the benefits and risks of using AI tools, and how to use these tools safely for business. Sign in to BOSS.
We have introduced a new pilot programme offering AI training to help Welsh businesses in any sector develop a stronger understanding of AI and build practical skills.
Join our free AI workshops in February and March 2026 for tourism and hospitality businesses.
What is AI?
AI mimics human intelligence in machines. It enables them to learn, solve problems, perceive, and make decisions based on data analysis. However, AI is not magic, it doesn't replace humans. AI should amplify human potential.
AI technologies are incredibly powerful and potentially transformative but also come with risks. That’s why it’s important we understand them better, including their limitations, so the technologies are used in the right ways.
Resources and useful links
- AI Cymru: Shaping a Smarter, Fairer, More Prosperous Wales - GOV.WALES
- Guidelines for secure AI system development - NCSC.GOV.UK
- Artificial Intelligence
- ICO tech futures: Agentic AI - ICO
- Guidance on AI and data protection - ICO
- AI productivity tools every business leader should know about - Business Wales
- Small Business Britain - Champion. Inspire. Accelerate.
- Cyber Security Advice and Support - Business Wales
- Getting more from digital tools and AI - Enterprise Nation
- AI Skills Hub - AI Skills Hub
- BridgeAI - Innovate UK Business Connect