Kate McIntyre

I am a client- focused mentor who gives entrepreneurs the confidence, skills and tools to plan, start and grow a successful and sustainable business. With 20+years’ experience in self- employed and employed roles, I bring a range of skills and insights to help new enterprises take their first or next step. I am a positive and proactive individual who enjoys challenging and supporting others to maximise their potential. I offer clients a safe space to share, test and develop their ideas, providing a listening ear and targeted advice to help individuals to identify and realise their goals. 

I support clients to gain an in-depth understanding of the demands and challenges of self-employment, including financial planning, team building, sales and marketing, market dynamics and service delivery.
My key skills are – Facilities Management; Recruitment; Health and safety Co-ordinator; Sales Team Leader; New Market Entry; Project Management; Strategic Business Planning; Team Leadership; Complex Problem Solving; Customer Service Excellence; Supplier Negotiation; New Business Development and Stock Control.

• Set up and managed a successful coffee shop business that has achieved steady year-on-year growth despite being founded in a challenging market amidst tough economic conditions
• Tested the business concept by carrying out market research to understand the local market, competitors, and customer needs
• Identified and transformed an unoccupied and derelict retail unit to create an inviting and lively coffee shop at the heart of the local community
• Secured match funding by working with an accountant to present a sound business plan to the bank
• Recruited, trained, and managed 3 part-time kitchen and front-of-house staff to cover shifts 7 days a week
• Built a loyal customer base by providing a warm welcome, attentive service, and a pop-up events programme that reflected the community’s interests and needs
• Managed all aspects of the business’ operations including health and safety, food hygiene, procurement, stock control, equipment maintenance, social media marketing, service standards, and reporting.

Work hard and be realistic with your goals and aspirations.