Kate McIntyre

I am a client- focused mentor who gives entrepreneurs the confidence, skills and tools to plan, start and grow a successful and sustainable business. With 20+years’ experience in self- employed and employed roles, I bring a range of skills and insights to help new enterprises take their first or next step. I am a positive and proactive individual who enjoys challenging and supporting others to maximise their potential. I offer clients a safe space to share, test and develop their ideas, providing a listening ear and targeted advice to help individuals to identify and realise their goals. 

I support clients to gain an in-depth understanding of the demands and challenges of self-employment, including financial planning, team building, sales and marketing, market dynamics and service delivery.
My key skills are – Facilities Management; Recruitment; Health and safety Co-ordinator; Sales Team Leader; New Market Entry; Project Management; Strategic Business Planning; Team Leadership; Complex Problem Solving; Customer Service Excellence; Supplier Negotiation; New Business Development and Stock Control.

    Set up and managed a successful coffee shop business that has achieved steady year-on-year growth despite being founded in a challenging market amidst tough economic conditions
    Tested the business concept by carrying out market research to understand the local market, competitors, and customer needs
    Identified and transformed an unoccupied and derelict retail unit to create an inviting and lively coffee shop at the heart of the local community
    Secured match funding by working with an accountant to present a sound business plan to the bank
    Recruited, trained, and managed 3 part-time kitchen and front-of-house staff to cover shifts 7 days a week
    Built a loyal customer base by providing a warm welcome, attentive service, and a pop-up events programme that reflected the community’s interests and needs
    Managed all aspects of the business’ operations including health and safety, food hygiene, procurement, stock control, equipment maintenance, social media marketing, service standards, and reporting.