In-Work Support

The In-Work Support Service offers free and confidential support for people who are struggling to stay in work due to a health problem.

This includes people who are on sickness absence due to:

  • a musculoskeletal problem
  • a mental health problem

If a person lives or works in North Wales (Anglesey, Conwy, Denbighshire or Gwynedd,) or in South West Wales (Bridgend, Neath Port Talbot or Swansea) they may be eligible for free support.

The In-Work Support Service provides rapid access to tailored occupational therapy, physiotherapy and psychological therapy services, designed to help people return to work or manage a health condition in work.

People currently off work or in work but struggling due to a health issue can contact the service and speak directly to a specialist adviser.

Anyone who lives or works in Anglesey, Conwy, Denbighshire or Gwynedd can contact 01745 336442.
Anyone who lives or works in Bridgend, Neath Port Talbot or Swansea can contact 0845 601 7556.

A GP or employer (or any other interested party) may also signpost an employee towards the service.

The In-Work Support Service is jointly funded by the European Social Fund and the Welsh Government. It is currently being delivered in partnership with Rhyl City Strategy and Swansea Bay University Health Board.
The In-Work Support Service also offers free support and training directly to Small & Medium-sized Enterprises (SMEs) in the private and third sector, who often lack access to occupational health services.

We can help you identify the wellbeing needs of your workforce, and implement a tailored programme of measures designed to improve wellness at work, including training workshops and wellbeing treatments. The workshops are delivered in accessible community locations across a range of geographical locations.

If your SME operates in Anglesey, Conwy, Denbighshire or Gwynedd, please contact 01745 336442.
If your SME operates in Bridgend, Neath Port Talbot or Swansea, please contact 0845 601 7556.

Call the Business Wales Helpline on 03000 6 03000 or contact us

In-Work Support is part-funded by the European Social Fund through the Welsh Government.

Programme Checklist EU funds in Wales
Delivery Area North Wales (Anglesey, Conwy, Denbighshire and Gwynedd) and West Wales (Bridgend, Neath Port Talbot and Swansea)
European Social Fund
Status  Live
Supported by the European Social Fund? Yes
Programme Lead

Welsh Government