In-Work Support

The In-Work Support service helps SMEs in two important ways.

Firstly, the service provides free and confidential support to help people who are struggling in their job, or who are off sick, due to a musculoskeletal problem (like back or hip pain), a mental health problem (like stress or anxiety) or as a consequence of drug and alcohol misuse. 

Secondly, they can also work with you to develop workplace programmes to improve the health and wellbeing of your employees and reduce the number of working days lost to sickness.

The business benefits

A happy healthy workforce is a hard working, productive one.  Long-term staff absenteeism through ill-health can have a hugely detrimental effect on the overall efficiency and profitability of any business.

The programme helps SMEs reduce the costs associated with sickness absence, the aim of which is to enable staff to continue working or return to work earlier than anticipated. It will provide support for the employer to improve the health, wellbeing and productivity of the workforce, which in turn should increase job retention.

What support will you get?

If an employee is currently in work but struggling due to a health issue, they can contact the service and speak directly to a specialist adviser.  The employer or the individual's GP can also contact the service.

If an employee is currently off work on, or at risk of, a four-week sickness absence they should contact their GP or employer and request a referral to Fit for Work, a UK-wide scheme that will provide an occupational health assessment and signpost to our In-Work Support service.

Is your business eligible?

The workplace health programmes are available to SMEs in the private or third sector.

In-Work Support is available to employees who live or work in north Wales (Anglesey, Conwy, Denbighshire, Gwynedd) or in south west Wales (Bridgend, Neath Port Talbot, Swansea)


Call the Business Wales Helpline on 03000 6 03000 or contact us

In-Work Support is part-funded by the European Social Fund through the Welsh Government.

Programme Checklist EU funds in Wales
Delivery Area North Wales (Anglesey, Conwy, Denbighshire and Gwynedd) and West Wales (Bridgend, Neath Port Talbot and Swansea)
European Social Fund
Status  Live
Supported by the European Social Fund? Yes
Programme Lead

Welsh Government