Workplace Welsh | Skills Gateway
Welsh Government

For further support or business advice

CALL 03000 6 03000

Workplace Welsh

Image of a person in the catering industry

Every business in Wales is different. And they all have different Welsh language requirements.

Some only need to deal informally with customers either face to face or over the phone, who prefer to speak in Welsh. Others are looking for employees who can make formal presentations, give media interviews, take minutes, write reports or lecture in Welsh.

Whatever your needs, we can help you reap the rewards of offering your customers a Welsh language service.

How it works

The Workplace Welsh website, developed by the Welsh Government with support from the WJEC provides you with the tools you need to answer some key questions:

  • where do you need your bilingual people 
  • how good does their Welsh need to be
  • how do their current listening, speaking, reading and writing skills measure up

By assessing the Welsh language skills of current employers you can plan a training programme to meet any skills gaps. Remember, the National Centre for Learning Welsh can give you advice and there are always courses running near you.

The Centre is also introducing a new learning programme in 2017 - Cymraeg Gwaith/Work Welsh. The aim of the programme is to offer opportunities to a range of workers in different sectors to learn and improve their Welsh in order to use the language with confidence in the workplace and beyond - and in order to meet the business needs of their organisation.  There will be an emphasis on building confidence among fluent speakers as well as supporting learners at different stages of the language continuum.

Who is eligible

Businesses of any size, in any sector, as long as they’re based in Wales.

What’s in it for you

  • improve your bottom line by speaking the language of your customers
  • boost your brand – not just in Wales but around the world
  • increase customer loyalty
  • raise your standing in the local community
  • demonstrate your commitment to equality and respect for all your customers
  • improve staff morale by enabling them to use the language of their choice at work

Call the Business Wales Helpline on 03000 6 03000, contact us or visit the Welsh Government Cymraeg website or National Centre for Learning Welsh website.

Programme Checklist
Delivery AreaAll Wales
Status Live
Supported by the European Social Fund?No
Programme Lead

Welsh Government