Manylion y busnes

Disgrifiad o'r busnes
We help organisations evaluate what it feels like to be a customer and what effective actions can be taken to improve the customer experience.
You may have designed systems and strategies to make your business work efficiently, but do you know what it actually feels like to be your customer? How easy or difficult is it to get hold of you? Can your staff answer your customers’ queries? Is your fulfilment working as it should? How well do your staff relate and engage? Mystery shopping is a really powerful tool which can help you improve the way your customers experience your business, product or service in so many ways. By identifying those areas in which you excel and those where there are opportunities to improve you can:
- Improve your customer satisfaction
- Increase your customer loyalty
- Celebrate your strengths and improve your staff engagement
- Improve your reputation
- Ensure you meet your compliance obligations
- Tailor your training efficiently
- Be better than your competitors
- (Ultimately) increase profit

Mystery shopping can tell you how closely your staff on the ground, on the phone or digitally are actually implementing your business vision.
At the end of the day, humans dictate whether you succeed or not!
Rhif Cofrestru Cwmni
Newlann Mystery Shopping
Trosiant y busnes
Llai na 250k
Nifer y gweithwyr

Lleoliad y Gangen  - Sir Mynwy

Enw cyswllt
Carole Arvanitis
Swydd y person cyswllt

Min Yr Awel
NP25 4QD
Y Deyrnas Unedig

0799 006 7365
E-bost y person cyswllt
E-bost y busnes
Gwefan y busnes
Faint o bobl a gyflogir gan eich cangen?
Beth oedd trosiant y gangen yn y flwyddyn ariannol ddiwethaf?
Llai nai £250k
Pa fath o weithrediadau sydd gan eich cwmni yng Nghymru?
Gweithrediadau eraill
Customer service training
Ydych chi'n allforio?
Nac ydwyf
Pa rai o’r termau canlynol, os o gwbl, y byddech chi'n eu defnyddio i ddisgrifio eich sefydliad? Ticiwch bob un sy'n berthnasol
Dim un o’r uchod

Gwasanaethau cyllid a phroffesiynol

Math o Sector
Gwasanaethau cyllid a phroffesiynol
Is-sectorau / Adrannau
Gwasanaethau Prosesau Gwybodaeth
Rheoli Perthynas â Chwsmeriaid