Training Needs Analysis (TNA)

Identify the areas and staff to be reviewed; in a small business this may be all (whole organisation) or in a medium to large business this would be organisational, department / team, and / or job specific.

Organisational Needs

Technical Skills

IT Skills Essential Skills Other Skills
e.g. specialist technology, web design,  project management e.g. using Word / Excel / other software, desktop publishing e.g. answering the phone, writing documents, calculating costs / VAT e.g. leadership and management, health and safety, customer service, marketing
       
       
       
       

 

Department / Team / Job Needs

Name

Section Job Title Years Employed Training/Qualifications
         
         
         
         
         

 

Individual Needs

Name

Job Title Responsibilities Training Qualifications
         
         
         
         
         

 

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