Privacy Notice – Food & Drink Wales

Your privacy is important to Food & Drink Wales and in line with General Data Protection Regulations (UK GDPR) we have created this privacy notice. Please familiarise yourself with this document as it sets out why we collect and use personal information about you.

The Welsh Government is the data controller for personal information processed by Food & Drink Wales. 

Food & Drink Contact Us Form

When you use Food & Drink Wales Contact Us form we ask you to provide your name, your email address and telephone number. We process this personal information in order to make a record of your enquiry and to ensure you receive appropriate support from our service teams. 

Your personal information is processed in order for us to exercise our official authority as the Welsh Government to support and promote the social, economic and environmental well-being of Wales.

This data is shared with organisations which are contracted by Welsh Government and procured by the Food and Drink Framework to assist with your support. The shared information will be accessible to our system technical administrators and project managers who support the I.T. system. System administrators will not use your details in any way

We will keep your personal information associated with your enquiry for no longer than 12 months in line with Welsh Government’s Data Retention policy.

Food & Drink Wales New Consumer Focused E-Bulletin   

If you subscribe to receiving the Food & Drink Wales new consumer focused E-Bulletin we need to process personal information about you (your name, your email and your postcode). It is necessary to have this information in order to send you the E-bulletin electronically and to understand the geographical reach the E-Bulletin has. 

In order to send you the E-Bulletin we are required to collect and record your explicit consent to do so. We will not send you the E-Bulletin unless you have provided your consent to do so and you can opt-out of receiving the E-Bulletin at any time by unsubscribing here.

The Welsh Government will be the data controller for the personal information you provide.  A third party appointed under contract by Welsh Government will be the data processor in order to manage our Food & Drink Wales new consumer focused E-bulletin (using Moosend). Further information on Moosend can be found here: Moosend Privacy Policy. 

Your rights

  • Under the data protection legislation, you have the right:
  • to access the personal data the Welsh Government holds on you;
  • require us to rectify inaccuracies in that data
  • to (in certain circumstances) object to or restrict processing
  • for (in certain circumstances) your data to be ‘erased’
  • to lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection

Contact Information

The contact details for the Information Commissioner’s Office are:

Wycliffe House
Water Lane

Telephone: 01625 545 745 or 0303 123 1113

For more information with any of the above then please contact our Business Wales Helpline 03000 6 03000  (Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh). or use the contact us form.  You can also contact Food and drink Wales by email:  

For further information about the information which the Welsh Government holds and its use, or if you wish to exercise your rights under the UK GDPR, please see contact details below:

Data Protection Officer
Welsh Government
Cathays Park
CF10 3NQ
Email address: 

The Freedom of Information Act and your Information

The Freedom of Information Act 2000 and the Environmental Information Regulations 2004 allow the public to ask to see information held by public bodies, including the Welsh Government. The information you provide us may be the subject of a freedom of information request by another member of the public. We would consult with you to seek your views before responding to such a request.

Changes to this policy

The Welsh Government may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. When changes occur to this policy we will contact you on the email address we have recorded in your account to enable you to review the new version.