Privacy Statement - Expertise Wales

  1. Why we collect and process the data collected

The data we collect will be used to identify you, and determine the most appropriate support to you both now and in the future. By sharing your information with us you are consenting to us to contact you in the Welsh Governments public task to meet it’s aims to create jobs, growth and wealth in Wales.

We will also use it to contact you following any support to measure impact and outcomes. Failure to provide the information will prevent us from being able to support you. The Welsh Government will be the Data Controller for the personal data you provide on the Expertise Wales Contact Us Form.


  1. Who will have access to your data

If required to be able to deliver the support that best suits your needs, we will share this information with other teams in Welsh Government and other 3rd party bodies.

A selection of the records that go on to receive support will be shared with third parties including the Welsh European Funding Office for the purposes of:

  • Fulfilling the reporting requirements of the European Commission for European Regional Development Funded projects.
  • To monitor and report on the number of individuals and enterprises taking part in projects and the number of people from different groups being supported (e.g. different ages, genders and ethnicities). 
  • By approved research organisations, to carry out research, analysis or equal opportunities monitoring.
  • For audit purposes.
  • Evaluating the impact of the project has had on the individuals and enterprises who took part.

We will not pass this information to others for purposes other than those outlined above without your approval.


  1. How long are your details kept

To fulfil the reporting requirements of the European Commission for European Regional Development Funded projects, the records are stored for 10 years following the closure of the project in 2021.


  1. Your rights

Under the data protection legislation, you have the right:

  • to access the personal data the Welsh Government holds on you;
  • to ask us to rectify inaccuracies in that data
  • to (in certain circumstances) object to or restrict processing
  • for (in certain circumstances) your data to be ‘erased’
  • to lodge a complaint with the Information Commissioner’s Office (ICO) who is our independent regulator for data protection

The contact details for the Information Commissioner’s Office are:

Customer Contact

Wycliffe House

Water Lane​


Telephone: 01625 545 745 or 0303 123 1113


For help with any of the above rights then please contact our Business Wales Helpline 03000 6 03000 or use the contact us form.

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.


  1. The Freedom of Information Act and your Information

The Freedom of Information Act 2000 and the Environmental Information Regulations 2004 allow the public to ask to see information held by public bodies, including the Welsh Government. The information you provide us may be the subject of a freedom of information request by another member of the public. We would consult with you to seek your views before responding to such a request.


  1. Changes to this policy

When changes occur to this policy we will contact you on the email address we have recorded in your account to enable you to review the new version and update your consent preferences.


For further information on your information rights

Postal address:

Data Protection Officer

Welsh Government

Cathays Park


CF10 3NQ

Email address: