Tourism and Leisure is an umbrella term for an industry that encompasses hotels and hospitality, dining and drinking, entertainment and attractions such as museums and theme parks, sports facilities and gaming. It generates 9% of the UK economy – more than £115 billion, according to the most recent government figures (source: Department for Culture, Media and Sport) – and employs more than 2.6 million people.
In this constantly expanding sector, Information and Communication Technology (ICT) is rapidly becoming the foundation for growth, enabling the delivery of improved customer service and the streamlined management of data and business processes.
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sfbw_tourism_leisure_english.pdf
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