Laura Jones

Who am I?

As a business improvement coach, I have a passion for helping others to achieve their goals by identifying opportunities and overcoming challenges.  

What skills and experience I can offer?

With 23 years’ experience in business change, project management and continuous improvement, I have worked with several different organisations in transforming processes and systems. Alongside this, I have an excellent understanding of how to develop positive mindsets to change, through leading teams and training in Neuro-Linguistic Programming (NLP).  

My skills and experience include;

•    Strategic Thinking
•    Leadership and Development  
•    Business Change and Project Management
•    Process Improvement
•    Customer Insights and Experience 
•    Coaching and Mentoring
•    Experience working in customer services, water services, manufacturing and government

My qualifications include;
•    Bachelor of Laws (LLB) 
•    Masters in Business Administration and Management (MBA)
•    Neuro-Linguistic Programming (NLP) Practitioner and Coach 
•    Six Sigma Green Belt
•    Prince 2 and Agile Training

How can I help you?

I am looking to work with motivated individuals and businesses that want to improve ways of working and enhance people’s mindset towards change.    

My approach is collaborative, and coaching led, asking the right questions and drawing on my experiences to help you find the solutions you require to achieve your personal and business goals.