Coronavirus (COVID-19)

We understand that these are uncertain times for tourism businesses across Wales. We will aim to update you on matters of relevance as the situation unfolds.

Useful COVID-19 information

We realise that it’s sometimes hard to keep up with what is available. The links below will help you find what practical resources and toolkits are there to help you.

Frequently asked questions:
These continue to be updated. Please check back regularly for the latest information.

During this unprecedented and exceptionally difficult time we are issuing regular bulletins and updates to industry.

COVID-19 Tourism Taskforce



Downloadable assets and Toolkits for your business:

  • Keep Wales Safe general resources including posters to download.
  • Trace Test Protect toolkit and resources including Record keeping.
  • Visit Wales Safely assets include an industry guide, and downloads including posters to help share the Addo (Wales’ Promise) messages.  There is also a specific collection of images that have been carefully selected to reflect open spaces and social distancing. 
    • If it’s the first time that you’ve used the site, it will only take a minute for you to register.
    • As well as the above it gives you access to a huge library of free images and other information.
  • Use #Addo #VisitWalesSafely in conjunction with the UK wide #EscapeTheEveryday (Visit Wales are working on this domestic autumn campaign with delivery partners VisitEngland). 

“Addo. My promise to Wales”

As Wales’ tourism industry starts to re-open, our key communication message is ‘Visit Wales. Safely.’ This is a simple phrase that can be adapted for your business or local area, to encourage people to be responsible during their visit.

The focus of our messaging is a pledge that we are encouraging everyone travelling around Wales to get behind. To do the little things that make a big difference. To make a promise together, to ‘Addo’ as we prepare to start exploring again, to care for each other, our land and for our communities. The pledge can be signed virtually on

Share your pledges with us on social using #addo #VisitWalesSafely in conjunction with the U.K. wide #EscapeTheEveryday (Visit Wales are working on this domestic autumn campaign with delivery partners VisitEngland).

We would like to reassure you that Visit Wales is continually monitoring the impact of Coronavirus (COVID-19) on the tourism sector and are working with colleagues across Welsh Government and UK Government to take appropriate measures in response to the unfolding situation.

Tourism businesses and stakeholders in Wales are advised to:

  • visit the Business Wales website or call Business Wales helpline on 03000 6 03000 for specific guidance for businesses. Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.
  • regularly visit the Public Health Wales website for up-to-date public health information for you, your staff and your visitors
  • register for our newsletter
  • follow us on social media