We understand that these are uncertain times for tourism businesses across Wales. We will aim to update you on matters of relevance as the situation unfolds.
Useful COVID-19 information
We realise that it’s sometimes hard to keep up with what is available. The links below will help you find what practical resources and toolkits are there to help you.
Frequently asked questions:
These continue to be updated. Please check back regularly for the latest information.
- Guidance to help employers and businesses minimise the risk of exposure to coronavirus in workplaces – includes detail relating to accommodation visitors and other businesses
- Tourism and Hospitality Guidance – to help tourism and hospitality businesses operate safely during the coronavirus (COVID-19) pandemic. Watch this video to help you find your way around the guidance.
- Guidance has also been produced and updated in consultation with the Hospitality sector for Pubs, Bars, Cafes and Restaurants and can be viewed on the UK Hospitality website
- A summary of COVID-19 support packages, including funding, legal and workplace guidance available to organisations and businesses in Wales can be found on the Business Wales website
- Guidance to local authorities, approved premises and places of worship on marriages and civil partnerships
- Operational risk assessment considerations for wedding venues and those hosting wedding events
Downloadable assets and Toolkits for your business:
- Keep Wales Safe general resources including posters to download.
- Trace Test Protect toolkit and resources including Record keeping.
- Visit Wales Safely assets include an industry guide, and downloads including posters to help share the Addo (Wales’ Promise) messages. There is also a specific collection of images that have been carefully selected to reflect open spaces and social distancing.
- If it’s the first time that you’ve used the site, it will only take a minute for you to register.
- As well as the above it gives you access to a huge library of free images and other information.
- Use #Addo #VisitWalesSafely in conjunction with the UK wide #EscapeTheEveryday (Visit Wales are working on this domestic autumn campaign with delivery partners VisitEngland).
We’re Good to Go – free scheme for tourism and hospitality businesses
The “We’re Good To Go” industry standard mark is a self-assessment scheme that has been designed in partnership with the national organisations (Visit Wales, Tourism Northern Ireland, Visit Scotland and Visit England) to provide reassurance for all sectors of the tourism industry, as well as reassurance to visitors, that businesses have clear processes in place and are following industry and Government COVID-19 guidance.
The scheme is free to join and open to all businesses across the industry.
It means that businesses can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and checked that they have the required processes in place as they get ready to re-open.
“Addo. My promise to Wales”
As Wales’ tourism industry starts to re-open, our key communication message is ‘Visit Wales. Safely.’ This is a simple phrase that can be adapted for your business or local area, to encourage people to be responsible during their visit.
The focus of our messaging is a pledge that we are encouraging everyone travelling around Wales to get behind. To do the little things that make a big difference. To make a promise together, to ‘Addo’ as we prepare to start exploring again, to care for each other, our land and for our communities. The pledge can be signed virtually on www.visitwales.com/promise
Share your pledges with us on social using #addo #VisitWalesSafely in conjunction with the U.K. wide #EscapeTheEveryday (Visit Wales are working on this domestic autumn campaign with delivery partners VisitEngland).
We would like to reassure you that Visit Wales is continually monitoring the impact of Coronavirus (COVID-19) on the tourism sector and are working with colleagues across Welsh Government and UK Government to take appropriate measures in response to the unfolding situation.
Tourism businesses and stakeholders in Wales are advised to: