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Managing people: Managing volunteers
Volunteer management
If your social business uses volunteers, then it is important that you have a suitable volunteer management process in place. This will ensure that volunteers have enough information and support to deliver their roles effectively.
The level of detail you require will be proportionate to the size of your business, the services you offer and the number of volunteers used, but you may wish to consider the following
- Volunteer role descriptions
- Volunteer policy and procedures
- Volunteer handbook
- Volunteer induction
- Volunteer supervision, meetings and monitoring.
Further guidance:
In this section:
Detailed guidance on systems and procedures for business compliance
Ensuring compliance: Governance systems and records
Ensuring compliance: Financial systems and controls - set-up requirements
Ensuring compliance: Financial systems and controls - ongoing requirements
Ensuring compliance: HR systems and procedures
Ensuring compliance: HR systems - Spotlight on ‘Managing people’
- Managing people: Employing and managing staff
- Managing people: Managing volunteers
- Managing people: Using contractors and freelancers
Ensuring compliance: Managing assets and resources - Spotlight on ‘Assets’