Pedal Power

Pedal Power is the biggest UK provider of accessible cycling, with 1,600 members, 98% of whom have a disability, using its services, which include bike rental and repair.

Users can choose from a fleet of 140 vehicles at the Pontcanna site, including 40 types of bikes, specially-adapted bikes, go-karts and pedal cars. They can also access one-
on-one coaching or group sessions from the leafy setting of Bute Park.

Director at Pedal Power, Sarah Donovan said: “We take away the barriers to cycling that many people face, so that everyone can do it. When the weather isn’t so good in
winter, we also run a singing group for those who enjoy the social aspect of cycling during the rest of the year.

Sian says the charity’s oldest member to date was aged 92.“She had Parkinson’s Disease and wanted to carry on cycling so we adapted a bike for her. We also had a
member in his 60s recovering from a stroke. He’d been in an induced coma for days and was able to go out on the trike with his carer. He said coming here helped him to walk
again.”

Sian, who is 60, says the all-inclusive ethos extends to the workplace of 24 paid staff and 60 active volunteers, where 25% of employees are over 50. The charity’s 61-year-old
finance officer works four days a week and flexible hours are offered to all staff.

“We employ people of all ages and we try and fit work around their lives,” said Sian. “We’re always mixing and matching our shifts. Some of our older staff have had health
issues and as a result, they need to work shorter days, so we let them move their hours around.

“It’s so important to support older people to work for as long as they want and are able. Just like physical exercise, working can have an enormous benefit for mental health.

“Older people are an asset to our workplace. They have  life experience which makes them well-suited to supporting the variety of people who come and use our services, and
understanding their needs.”

Bike hire manager Tony Hendrickson, 54 from Canton, has worked at the charity for a year after being made redundant from his previous job. As a keen cyclist he said he was
attracted to the company because of its inclusive values.

Tony said: “Everyone feels comfortable here. Pedal Power doesn’t see age - it sees the individual. Having a diverse workforce is a no-brainer if you want to represent the
population.”

Tony is dad to a 10-year-old son and is on an Open University degree course in Business, and the charity allows him flexible hours to work around his family and his studies.

“Having a mixed age workforce creates a respectful environment - we communicate well and we learn from one another,” he added.

“Some of the younger staff know shortcuts - they’ve taught me quicker ways of fixing a certain bike fault, for example.

“The younger members of staff might be keen to promote what we’re doing on social media, while we remind them that things like leaflet drops and posters are just as
important as they’ll reach older people.

“It’s not about better ways of doing things - it’s about how different ways of working can complement one another.